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Privacy Policy

Last Updated: June 29, 2025

This privacy notice for Charles and Codon (“we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Visit our website at charlesandcodon.com, or any website of ours that links to this privacy notice.

  • Engage with us in other related ways, including any sales, marketing, or events.

  • Fill out any contact forms on our website.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, but may include the following:

  • Contact Forms & Email: When you contact us through our general contact channels or The Sentinel Program, we collect your name, email address, organization (if provided), and the content of your message.

  • Newsletter: When you subscribe to our “From The Field” newsletter, we collect your email address.

Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. The primary tools we use for this are:

  • Google Analytics & Google Search Console: We use these services to understand how visitors engage with our website. These tools collect data such as which pages you visit, how long you stay on them, and the search terms that brought you to our site. We have configured these services to respect user privacy where possible.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your information for a variety of reasons, depending on how you interact with our Services, including to:

  • Deliver our newsletter and other direct communications.

  • Respond to your inquiries and solve any potential issues you might have with the requested service.

  • Analyze website traffic and usage to improve our content and user experience.

  • Fulfill and manage requests for bespoke analysis or workshops made through The Sentinel Program.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We do not sell your personal information. We may share information in specific situations with the following categories of third parties:

  • Website Analytics & Performance Tools: We share data with services like Google Analytics to help us understand website traffic and usage patterns.

  • Web Hosting & Service Providers: Our website is hosted on servers provided by third parties.

  • As Required by Law: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. WHAT ARE YOUR PRIVACY RIGHTS?

Based on the laws of your country or state of residence, you may have certain rights regarding your personal information. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

If you are a resident of the European Economic Area (EEA) or UK, you are afforded certain rights under the General Data Protection Regulation (GDPR). If you are a resident of California, you are granted specific rights regarding access to your personal information under the California Consumer Privacy Act (CCPA).

To make such a request, please use the contact details provided below.

8. UPDATES TO THIS NOTICE

We may update this privacy notice from time to time. The updated version will be indicated by a revised “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected].

Cookie Policy

Last Updated: June 29, 2025

This Cookie Policy explains how Charles and Codon (“we,” “us,” and “our“) uses cookies and similar technologies to recognize you when you visit our website at privacypigeon.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

A cookie is a small data file that is placed on your device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Why do we use cookies?

We use first-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies.

The specific types of first- and third-party cookies served through our website and the purposes they perform are described below:

  • Essential Website Cookies: These are strictly necessary to provide you with services available through our website and to use some of its features. Because these cookies are strictly necessary to deliver the website to you, you cannot refuse them.

  • Performance and Analytics Cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable. We use Google Analytics to collect information about how visitors use our site. This data helps us understand traffic patterns, identify popular content, and improve the overall user experience. The information collected is aggregated and does not personally identify you.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

Please note that blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use all the features on our website.

Updates to this Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected].

Accessibility Statement

Last Updated: June 29, 2025

Charles and Codon is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Charles and Codon is designed to be conformant with WCAG 2.1 level AA. We believe our content and navigation is navigable and readable for users of assistive technology.

Our Approach

Our commitment to accessibility is reflected in our design choices, including:

  • Clean, high-contrast design to ensure readability.

  • Simple, logical page structures with clear headings for easy navigation with screen readers.

  • Descriptive text for links and buttons where appropriate.

  • A responsive design that adapts to different screen sizes and orientations.

Feedback

We welcome your feedback on the accessibility of Charles and Codon. Please let us know if you encounter accessibility barriers on our site:

We try to respond to feedback within 5 business days.

Limitations and Alternatives

Despite our best efforts to ensure accessibility, there may be some limitations. We are a small organization and rely on third-party platforms and tools for certain functionalities. We cannot guarantee the accessibility of content from external websites that we may link to.

We are always working to improve. This statement will be reviewed and updated as we continue to enhance our website and its features.